Privacy Policy
At Cleaning Fairies in Australia, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Australian privacy laws.
1. Collection of Personal Information
We collect personal information when you engage with us, such as when you book a cleaning service, visit our website, or contact us for inquiries. The personal information we collect may include your name, contact details, billing information, service preferences, and other details necessary to provide you with our cleaning services.
Before or at the time of collecting personal information, we will identify the purposes for which the information is being collected.
2. Use of Personal Information
We will use your personal information solely for the purpose of fulfilling the services you request, such as processing bookings, communicating with you regarding your services, and improving the quality of our services. We may also use your information for other purposes related to our business operations, unless we obtain your consent or as required by law.
3. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Once your information is no longer required for these purposes, we will securely dispose of or anonymize it in accordance with applicable privacy laws.
4. Collection Methods
We collect personal information through lawful and fair means, and we will do so with your knowledge or consent, where appropriate. This may include direct collection from you via our website, over the phone, or in person.
5. Accuracy of Personal Information
We take reasonable steps to ensure that the personal information we hold is accurate, complete, and up to date. If you believe that your information is incorrect or outdated, please contact us, and we will update it accordingly.
6. Protection of Personal Information
We are committed to protecting your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. We employ reasonable security safeguards, including physical, electronic, and procedural measures, to protect your data.
7. Disclosure of Personal Information
We will not disclose your personal information to third parties unless necessary for the purpose of providing services to you, as required by law, or with your express consent. In the case of third-party service providers (e.g., payment processors), we ensure that they adhere to similar privacy standards.
8. Access to Personal Information
You have the right to access the personal information we hold about you. If you would like to request access, update, or correct your personal details, please contact us at the details provided below. We will respond to your request in a timely manner.
9. Sharing and Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before sharing your personal information with them.
10. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our website and services after any changes to the Privacy Policy will be deemed acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Cleaning Fairies in Australia
Email: [email protected]